Shipping & Delivery Policy

Orders are typically processed and shipped within 1–2 business days after the order is placed. Business days do not include weekends or holidays.

Once an order has been shipped and transferred to the shipping carrier, delivery generally takes 2–7 business days, depending on the customer’s location and the shipping method selected at checkout.

Shipping Delays

La Zwina Boutique makes every reasonable effort to process and ship orders promptly. However, delivery times are estimates and are not guaranteed.

Once an order has been accepted by the shipping carrier, La Zwina Boutique is not responsible for delays, missed delivery estimates, lost or delayed packages, weather-related disruptions, carrier issues, incorrect delivery scans, or other circumstances beyond our control.

Carrier delays may occur due to, but are not limited to:

• Severe weather
• Holidays or peak shipping periods
• Carrier operational delays
• Transportation disruptions
• Incorrect or incomplete shipping information provided by the customer
• Other unforeseen circumstances

Tracking & Delivery

Once your order has shipped, you will receive tracking information when available. Customers are responsible for monitoring their shipment and ensuring that the shipping address provided at checkout is accurate and complete.

La Zwina Boutique is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If tracking shows that a package has been delivered, but you have not received it, please contact the shipping carrier directly to initiate an investigation. La Zwina Boutique may assist when possible, but cannot guarantee replacement or reimbursement for packages marked as delivered by the carrier.

By placing an order with La Zwina Boutique, you acknowledge and agree that shipping and delivery dates are estimates and that carrier delays are outside of La Zwina Boutique’s control.