Privacy policy

PRIVACY POLICY

Last Updated: August 29, 2026

La Zwina Boutique (“La Zwina Boutique,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use www.lazwinaboutique.com, make a purchase, create an account, sign up for communications, or otherwise interact with us online or in connection with our services.

Our website and online store are powered by Shopify, which provides the technology that allows us to operate our online store and provide our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.


1. PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies you or can reasonably be associated with you.

Depending on how you interact with La Zwina Boutique, we may collect the following categories of information:

Contact Information

This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Account Information

If you create an account, we may collect information such as:

  • Username
  • Password
  • Account preferences
  • Saved addresses
  • Other account settings

Purchase and Transaction Information

This may include:

  • Products you view or purchase
  • Items placed in your shopping cart
  • Wishlist items
  • Order history
  • Returns, refunds, exchanges, or cancellations
  • Transaction information
  • Payment method and payment confirmation

We do not directly store your complete payment card information when payment is processed through our third-party payment providers.

Communications

If you contact us by email, telephone, text message, social media, or another method, we may collect information you provide as part of that communication.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Pages visited
  • Products viewed
  • Referring websites
  • Date and time of visits
  • Website interactions and browsing activity

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate our website, remember preferences, understand how customers use our website, provide personalized experiences, analyze traffic, and support advertising.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.


2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from several sources.

Directly From You

We collect information when you:

  • Create an account;
  • Place an order;
  • Subscribe to email or text messages;
  • Contact customer service;
  • Submit a review;
  • Enter information on our website;
  • Participate in a promotion or giveaway; or
  • Otherwise voluntarily provide information to us.

Automatically

Certain information may be collected automatically when you browse or interact with our website through cookies and similar technologies.

From Service Providers

We may receive information from companies that provide services to us, such as payment processing, website hosting, shipping, analytics, marketing, advertising, customer service, and technology services.

From Third Parties

We may receive information from other third parties when permitted by law and when necessary to provide our services, operate our business, or conduct marketing and advertising activities.


3. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for purposes including:

Processing and Fulfilling Orders

We use your information to:

  • Process payments;
  • Fulfill and ship orders;
  • Provide order confirmations;
  • Communicate about your orders;
  • Process returns, refunds, exchanges, and cancellations;
  • Provide customer service; and
  • Maintain records of transactions.

Operating and Improving Our Website

We may use information to:

  • Maintain and improve our website;
  • Personalize your shopping experience;
  • Remember your preferences;
  • Recommend products;
  • Understand how customers use our website;
  • Troubleshoot technical issues; and
  • Improve our products and services.

Marketing and Communications

With your consent where required by law, we may use your information to send:

  • Promotional emails;
  • Text messages;
  • Special offers;
  • New product announcements;
  • Boutique updates;
  • Cart or checkout reminders; and
  • Other marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

For SMS marketing, you may opt out by replying STOP to a marketing text message.

Fraud Prevention and Security

We may use personal information to:

  • Detect and prevent fraudulent transactions;
  • Protect our customers and business;
  • Secure our website;
  • Investigate suspicious activity; and
  • Protect against unauthorized access.

Legal and Business Purposes

We may use personal information when necessary to:

  • Comply with applicable laws;
  • Respond to lawful requests from government authorities;
  • Enforce our policies and agreements;
  • Protect our legal rights;
  • Resolve disputes; or
  • Protect the safety and security of our customers, business, and website.


4. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Shopify

Our online store is powered by Shopify. Shopify provides technology and services that help us operate our website, process transactions, and provide our online shopping experience.

Shopify may collect and process personal information in connection with its services.

Payment Providers

Payment information may be processed by third-party payment processors. These providers process payment information according to their own privacy policies and security practices.

Shipping and Fulfillment Providers

We may share information such as your name, shipping address, telephone number, and order details with shipping carriers and fulfillment providers so your order can be delivered.

Marketing and Advertising Providers

We may work with third-party marketing, advertising, analytics, and social media providers to help us advertise our products, understand website activity, and communicate with customers.

Depending on where you live, you may have rights regarding certain targeted advertising or sharing of personal information.

Technology and Service Providers

We may share information with companies that provide services such as:

  • Website hosting;
  • Data analytics;
  • Customer service;
  • Cloud storage;
  • Fraud prevention;
  • Email marketing;
  • SMS marketing;
  • Website functionality; and
  • Other business services.

Legal and Business Transactions

We may disclose information when necessary to comply with law, respond to legal processes, protect our rights, investigate fraud, or in connection with a business transaction such as a merger, acquisition, sale of assets, financing, or bankruptcy.


5. SHOPIFY

Our store is powered by Shopify.

Shopify may collect and process personal information relating to your use of our website and services.

Shopify may also process information to provide, maintain, secure, and improve its services and may provide certain enhanced features to merchants.

For more information about Shopify’s privacy practices, please review the Shopify Privacy Policy.

You may also be able to exercise certain privacy rights directly with Shopify depending on your location and the applicable law.


6. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, including social media platforms, payment services, shipping providers, or other websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.


7. SOCIAL MEDIA

La Zwina Boutique may maintain accounts or pages on social media platforms.

If you interact with us through social media, the social media platform may collect and process your information according to its own privacy policy.

Information you publicly post on social media may be visible to other users.


8. CHILDREN’S PRIVACY

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information when required by applicable law.


9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee that your personal information will always be completely secure.

Please do not send sensitive information through unsecured communication methods.


10. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information for as long as reasonably necessary to:

  • Provide our services;
  • Complete transactions;
  • Maintain business and tax records;
  • Comply with legal obligations;
  • Resolve disputes;
  • Prevent fraud; and
  • Enforce our agreements and policies.

The length of time we retain information depends on the type of information and the reason it was collected.


11. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, or disclose about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to certain legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of certain personal information in a portable format.

Right to Opt Out of Certain Advertising or Sharing

Depending on applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising or certain forms of sharing or sale.

Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link provided in the email.

You may opt out of marketing text messages by replying STOP to the message.

You may continue to receive transactional or service-related communications when necessary to complete or manage an order or account.


12. CALIFORNIA PRIVACY RIGHTS

Because La Zwina Boutique operates in California, certain California privacy laws may apply to our business depending on our size, activities, and applicable legal requirements.

If California privacy laws apply to you, you may have additional rights regarding your personal information, including rights to access, delete, correct, or opt out of certain uses of personal information.

We will not discriminate against you for exercising privacy rights that apply to you under applicable law.

We may need to verify your identity before completing certain requests.

To submit a privacy request, please contact us using the information in the Contact Us section below.


13. GLOBAL PRIVACY CONTROL

Depending on applicable law and your location, we may recognize the Global Privacy Control (“GPC”) signal sent by your browser as a request to opt out of certain types of sharing or targeted advertising.

The rights and treatment of a GPC signal may vary depending on your location and applicable law.


14. INTERNATIONAL DATA TRANSFERS

Because we use service providers and technology companies that may operate in different countries, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

When required by applicable law, we will use appropriate safeguards for international transfers of personal information.


15. EMAIL AND SMS MARKETING

If you choose to receive marketing communications from La Zwina Boutique, we may use your email address or telephone number to send promotional communications.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in the email.

For SMS marketing, you may opt out by replying STOP to a marketing message.

Message and data rates may apply to SMS communications depending on your mobile carrier and plan.

Your consent to receive marketing communications is not required to purchase products from La Zwina Boutique.


16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other circumstances.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.


17. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to submit a privacy request, please contact us:

La Zwina Boutique
594 South Brookhurst Street
Anaheim, CA 92804
United States

Phone: +1 760-680-8199
Email: lazwinaboutique@gmail.com
Website: www.lazwinaboutique.com

We will respond to privacy requests in accordance with applicable law.